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Italiainc.com sells brand new products, unless the item description states used. The merchandise sold by this web site is fully guaranteed against defect, faulty workmanship and products lost or stolen during the delivery. All items are shipped out with signature delivery confirmation and insurance as well in order to avoid frauds.

In case, you are not completely satisfied with your purchase within 20 days after the delivery, you may return the item for a replacement or full refund. All products should be returned with its original tags and packaging in the same condition which was received by the client. The firm will provide you with an exchange or refund upon receiving the merchandise with a re-stocking fee of 12% on the entire value of your order. All buyers are responsible for shipping and insurance of any returned merchandise. Please, do not ship back your item unless our company provided you with an RMA number. In case, you have any questions or comments do not hesitate to contact us about our return policy at customerservice@italiainc.com
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